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Contact Us

Bountiful Blessings LLC

For Order Issues or Questions Contact:

Email: sales@bbchristianstore.com

Phone: (513) 286-3034

 

Frequently Asked Questions

1.  Why was my credit card declined?  A declined credit card does not always mean there is a problem with the card.  For added security our system matches the street address and zip code with the information your bank has on file.  If this information is not an exact match, the card is declined.  Please double check and verify the billing address you have entered reads exactly as your bank has on file.  If you believe this information is correct and are still having dificulty please email us and a customer service representative will assist you.

2.  My card has been charged, even though the transaction was declined.  My card has been charged multiple times.  Each time a transaction is attempted, a temporary authorization in put in place with your bank.  In some cases this may result in your bank temporarily placing a hold on the requested amount, even if the card was declined.  In the case of debit or pre-paid cards, your balance may temporarily be lowered.  If your card was declined multiple times, there may be multiple holds on your account.  These temporary holds are typically removed within 48 hours.  These holds are not an actual charge, and therefore are not the result of us over charging your credit card.  If you have concerns please email us and a customer service representative will assist you.

3.  I'm concerned about getting a shipment in time, what can I do?  If your order is urgent, or there is a specific date you wish to receive your product by, simply email us with your requirement before placing an order.  We can provide additional shipping options such provide priority or overnight shipping rates.  In some cases we may be able to drop ship products directly from the manufacturer to expedite your request. 

 




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